me, 2.0: jose nazario
beauty and the street
Four short links: 5 May 2013
How To Go From $0 To $1,000,000 In Two Years | TechCrunch -- A few weeks ago I wrote a post about how this was the year you had to quit your job . They provide credit card transactions or payment services for companies like OpenTable, Uber, Airbnb, etc. I had been a salesman before in the credit card processing business where I would go out and get merchants like restaurants and retailers to switch their business to the company I was selling for. Instead of Bryan going back to the company he used to sell for, he cut out the middleman and went straight to a credit card processor, worked out his own reselling agreement with them, and did all of this BEFORE leaving his job at Sears. He was making money on every credit card purchase with his first 10 customers. And then it put his business in a whole new stratosphere of services he offered customers. We intuitively sort of knew what we didnt like in customer service everywhere else: automated calling trees, slow response times, poor problem solving, etc., so we made sure there was as little friction as possible between the customer contacting us and actually getting their problem solved. When you are a small business, theres no excuse for having poor customer service. Your best new customers are your old customers, and the best way to touch your old customers is to provide quick help when they need it. Customer service is the most reliable touch point to keep selling your service to them.
European Startups: Here's How to (Not) Raise Capital in the US -- Investors work in pattern recognition mode, and as a European entrepreneur in the valley, the pattern doesnt look too good. As much as you think you can be the exception because your idea is revolutionary, investors have no way of knowing you, in fact, might be, and will turn you down consistently. Investors dont know who you are and have no way to figure out if youre really as good as you say. If an investor thinks you cant hire, youll not get funded. Again, if an investor doesnt think you can, youre done. This will help you develop your network and get the legitimacy you need to show bigger investors.
Big-O Algorithm Complexity Cheat Sheet -- When preparing for technical interviews in the past, I found myself spending hours crawling the internet putting together the best, average, and worst case complexities for search and sorting algorithms so that I wouldn't be stumped when asked about them.
HubSpot CEO: We would've struggled on the West Coast - Boston Business Journal -- Halligan said he's had a "fantastic" experience working with East Coast venture firms General Catalyst Partners and Matrix Partners, and said East Coast VCs in general "catch a lot of flack" and "don't deserve it."
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