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machine freezes up

Just got a new computer and scanner, (my problem) whenever I try to
do an attachment, it will attach to the letter but, the minute I hit
the send key the entire computer freezes up and I have to hit the ctrl.
alt. del key and re-boot, could it be because I have only 1 serial port?

Your help would be appreciated.

thank you.

dean gamble

P.s.  As you can see, I can e-mail without any problems.