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Re: Alex Bochannek: TCP issue.



> I have run into the problem that you described with pop running
> on a Solaris system.  When we looked into the problem it turned
> out that the user was saving all the mail on the server and never
> cleaning up.  So the mailbox was like 50MB or larger and pop will
> sit there and scan through the whole mailbox to find out what
> mail was downloaded previously.

His mailbox is a single 300kB message.

> Can you have the user bring the system into the office so you can
> dialin and recreate the problem, maybe the problem is with the
> users modem, lots of crc errors etc.

He is using ISDN and has had no problems that might point at a bad
line. There are no TCP retransmissions observed in the transfer.

> I support remote users and it is a royal pain to get all the
> information.  If I have a system in front of me it might take me
> 15 minutes to isolate the problem but over the phone or email it
> might take me 2 to 3 hours depending on how familiar the user is
> moving around the system and passing the information to me.

I might try to reproduce it with a modem link although it's not quite
the same environment.

Thanks.

Alex.