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Re: Strange Request.
At 02:17 PM 12/6/02, Jesse Trucks wrote:
>On Fri, 6 Dec 2002, L. V. Lammert wrote:
>
> > Has nobody heard of the KISS principle?? Why give the customer an objection
> > when you don't have to? Why throw an incogrouis term like 'Free' in the
> > face of idiots that can barely understand basic math [yet will be signing
> > the checks for OUR projects] when it would be MUCH simpler to use a more
> > meaningful term like 'Open'?????
>
>Why not treat your clients with some respect? They are not techs.
Did I say different? How does keeping the information simple and straight
forward somehone imply a lack of respect?? There is no need to make the
process more complicated than it should be. For most projects, the
immediate contact is savvy enough to understand the issues, and has already
had enough input to the decision process.
There's no reasn to complicate matters by waving a red flag in front of the
raging beancounters 'upstairs'. Seldom is a single person involved in the
decision process - keep it simple, let the PHBs see the cost/value decision
without clutter. Don't give them any excuses to hang a rejection on a buzzword.
Lee
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Leland V. Lammert lvl@omnitec.net
Chief Scientist Omnitec Corporation
Network/Internet Consultants www.omnitec.net
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